1.When can I get a quotation?
We typically provide a quotation within 4 hours of receiving your inquiry. Urgent requests are given priority.
2.Do you support customized valves?
Yes. We support OEM and customized valves according to drawings, specifications, and special working conditions.
3.What is the production lead time?
Normally, production can be completed within 15 working days after order confirmation, depending on product type and quantity.
4.What standards do your valves comply with?
Our products comply with GB, ANSI, API, JIS, DIN, BS, and other international standards.
5.What pressure, size, and temperature ranges can you supply?
Pressure: Class 150-3500 Size: DN10-DN3000 Temperature: -196ºC to 610ºC
6.What certifications do you have?
We are certified with ISO 9001, CE, and provide third-party inspection and test reports upon request.
7.What delivery and payment terms do you offer?
Delivery terms: EXW, FOB, CFR, CIF
Payment terms: T/T (30% deposit + 70% balance), L/C, and other terms by agreement.
8.Do you provide technical support and spare parts?
Yes. We offer 24/7 technical support and supply spare and consumable parts for long-term service.